RAG Knowledge Assistants
Assistants that answer from your documents, cite their sources, and say "I don't know" instead of inventing an answer.
The expensive mistake in AI is not picking the wrong model. It is spending two quarters building something that was never going to work, or buying a platform that solves a different problem than the one you have. This is a short, deliberately unglamorous engagement to establish what is worth building before the budget is committed.
Almost everyone advising you on AI has an incentive attached: a platform licence, a seat count, a long implementation contract. I build these systems, which means I know what they cost to run and where they break — and I have no product to place.
That includes being willing to conclude that the answer is a better search index, a fixed workflow, or fixing the underlying data. Several of these engagements have ended with a recommendation not to build the AI feature at all, which is a cheaper outcome than discovering it six months in.
For each candidate use case:
Three legitimate answers, and the third is underrated. Buying makes sense for commodity capability where your requirements are ordinary and integration is shallow. Building makes sense where the workflow is genuinely specific to you, where data cannot leave your environment, or where the capability is close enough to your core value that outsourcing it is strategically awkward.
Waiting makes sense more often than vendors suggest. If a capability is improving quickly and is not urgent, six months of patience can turn a difficult custom build into a configuration exercise. The assessment says which of the three each use case is, and why.
These constraints shape the architecture more than any technical preference, so they are established early: what may leave your infrastructure, which jurisdictions apply, what your existing data processing agreements permit, whether personal data is involved, and what your sector regulator expects in terms of explainability and audit.
The answers determine whether you can use a hosted API at all, or whether the design needs self-hosted open-weight models — a decision with significant cost and capability implications that is painful to reverse later.
A written assessment, not a slide deck of industry statistics. It covers each use case examined with a clear recommendation and the reasoning behind it, a prioritised shortlist with rough effort and monthly running cost, the reference architecture for whatever is recommended first, the risks and constraints that shaped it, and a realistic sequence for delivery including what your team needs to be able to maintain it.
It is written to be usable by whoever is approving the budget, not only by engineers.
Typically two to four weeks depending on scope. Deliberately short: the point is to reach a decision quickly, not to extend the engagement.
Usually two to four weeks depending on how many use cases are in scope and how quickly the right people are available. It is intentionally short — the purpose is to reach a decision, not to build a dependency on the consulting itself.
No. The assessment is written so another team or vendor can execute it, and it is worth having precisely because it gives you something concrete to evaluate proposals against. If you would like me to build it, that is a separate conversation held after the recommendation, not baked into it.
No, and mid-project is a common point to bring someone in — usually when a pilot works but nobody is confident about production, or when costs are climbing without a clear reason. The review then focuses on what to keep, what to rework and what to stop.
If that is what the evidence supports, yes. Several of these engagements have concluded that the better investment was fixing search, cleaning up data, or changing a process. That is a legitimate and much cheaper outcome than discovering it after two quarters of development.
Yes, that is a common narrower version of this engagement. It covers whether the proposed architecture fits your constraints, whether the cost model holds at your volumes, what the lock-in looks like, and which questions to put back to the vendor before signing.
Describe the problem in your own words — I will tell you what I would actually build, and what I would not.
Start a conversation